Crystal Hospitality Systems (CHS) was founded in 2023 by industry veterans Tim Lockhart and Dan Dease, driven by a clear vision: to bring back a customer-first approach to the point-of-sale (POS) industry. Our team brings decades of collective experience navigating the evolving landscape of POS and payments, witnessing firsthand the impact of industry shifts on restaurant owners and retailers alike.

Like you, we remember when POS support meant working directly with local experts who understood your business. Over the past decade, as POS systems evolved and support models changed, that personalized touch often disappeared. While modern technologies brought advancements, they also created a void: a lack of accessible, local expertise.

At CHS, we’re committed to filling that void. We offer and expertly support modern POS solutions like SkyTab for restaurants and Clover for retail, coupled with the “old-school” service values you deserve. We’re not aiming to be the biggest; instead, our focus is on building strong, lasting relationships with our clients – clients we aim to know by name.

Our team offers concierge-style support and direct, in-person service, ensuring you have a trusted partner to help you achieve your goals. We understand the nuances of both the hospitality and retail industries and are here to provide not just a POS system, but a solution backed by genuine local expertise and unwavering support.

Ready for a POS experience where you’re more than just an account number? Contact Crystal Hospitality Systems today.